Privacy policy

We will keep your privacy and secure your personal information at Blackstep. This Privacy Policy explains our data collection, use, storage, and protection practices whenever you visit our site, purchase our products, or use our services. We act in accordance with relevant data protection legislation, which may be the General Data Protection Regulation (GDPR) where required, and the Digital Personal Data Protection Act in India. With the help of our site, you agree to the practices listed herein.

When you make an order or create an account, we gather your personal data, including your name, email address, shipping address, and payment information. This information is necessary for transacting, order fulfillment, and customer service. We can also collect non-personal data such as browsing history, IP address and device type using cookies and other related technologies to improve your user experience and to analyze the performance of the site. We never gather sensitive data like racial or ethnic background, political views, or health-related information unless you provide this information specifically with certain purposes in mind.

Your information is mainly utilized to handle your orders, provide information on promotions, and enhance our services. As an example, we can use your email address to deliver newsletters when you volunteer to receive them, although you are free to opt out. We disclose information to third parties only when it is entrusted to them, like payment processors and logistics providers, and they can only access information under a confidentiality agreement. Your data is not being sold or rented to other parties. To avoid unauthorized access, loss or misuse, security measures are formulated through encryption, firewalls and frequent audits.

You can have the right to access, rectify or dispose of your personal information. You can use our email and assert these rights or raise issues. We store data as long as we need it to serve the business or legal purposes, usually not more than seven years for financial records. We will also notify the affected users of a data breach under the law as soon as it happens.

Children below 18 years old are not allowed to use our site without parental consent, and we do not knowingly collect their information. This policy can be revised periodically; we shall inform you of the major changes through e-mail or through the site notification. The fact that you use it after updates means that you accept. To contact us about any questions, contact our privacy officer. Transparency and trust on behalf of Blackstep ensures that your information is treated with utmost care as the basis of our relationship.